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When could I get my pre-ordered iPhone 12 pro

I'm a participant level 1
I'm a participant level 1

Hi, I've waited for my iPhone 12 pro more than a month now. I pre-ordered it on Oct 17th, but still I couldn't get my iPhone. Today I received an email that saying my account info changed-so finally they added the bill for new iPhone in my plan. I wonder how long do I have to wait more from now. Can anyone tell me the estimated waiting time from this status?



Hey @hibiehello Very_Happy


I'm happy to know things are progressing and that you'll be receiving your new phone soon! 


In order for us to check your order status though, we'll need to access your account.


You can reach out here to get started.

Alternatively, we can also send you a PM through the Community, if that works best for you. Smiley