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Waited for a call back and they hung up on me?

ndeb
I'm a Participant Level 1
I'm a Participant Level 1

I just waited 20 minutes for a call-back and the person picked up the phone and then hung up.... Are they going to call me back? What on earth.....

3 REPLIES 3

SJ77
I'm a Participant Level 1
I'm a Participant Level 1

Just happened to me. Now what? Submit again?

Sorry for the inconvenience,

 

Yes, please re-submit your call back request. 

 

Alternatively, here are other ways to communicate with our support services: https://www.fido.ca/contact 



FidoKenny
Moderator
Moderator

Hey @ndeb

 

This doesn't sound right. 

 

You had a chance to call back the customer service to get assistance for your account?