Waited for a call back and they hung up on me?

[ndeb]

I just waited 20 minutes for a call-back and the person picked up the phone and then hung up.... Are they going to call me back? What on earth.....

[SJ77]

Just happened to me. Now what? Submit again?

[FidoStephane]

Sorry for the inconvenience,

Yes, please re-submit your call back request. 

Alternatively, here are other ways to communicate with our support services: https://www.fido.ca/contact 

[FidoKenny]

Hey @ndeb

This doesn't sound right. 

You had a chance to call back the customer service to get assistance for your account?