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Voice Number Change Unsuccessful

CharlesB8
I'm a participant level 1
I'm a participant level 1

July 2020

Hi, I tried to enter in the voicemail number as shown in the community library, but I received an error message back "voice number change unsuccessful". I also tried calling the Fido Voice Mail # 14168216549, entering my own phone number when prompted and a message came back saying the number wasn't valid.

 

Any insight as to why this might be? Any help would be great.

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1 REPLY 1

FidoClaudia
Community Manager
Community Manager

July 2020

Hey @CharlesB8, 

 

Welcome to our community Smiley

 

From what you're describing, it seems that the voicemail feature is either missing from your account or is blocked. I'll send you a PM to take a closer look at the account.

 

If you have account related questions in the future, you can also contact us here.

 

See you in PM. 



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