Usage shows as N/A

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I'm a Participant Level 2 Reedman
I'm a Participant Level 2

Usage shows as N/A

New Fido User here, I registered with the active promotion of Unlimited Talk and Text + 6GB data via Fido Pulse Plan. I asked for my number port from my old carrier today and now I check my fido account and my data displays as N/A. Is that normal?

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Re: Usage shows as N/A

Hi @Reedman & welcome to the Community!

 

That's normal. When there's a change to the account mid-cycle, the usage tracker no longer works until the next billing cycle.

 

Let me know if you have any other questions. Smiley

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Former Moderator FidoMaria
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Re: Usage shows as N/A

Hi @Reedman & welcome to the Community!

 

That's normal. When there's a change to the account mid-cycle, the usage tracker no longer works until the next billing cycle.

 

Let me know if you have any other questions. Smiley



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I'm a Participant Level 2 Reedman
I'm a Participant Level 2

Re: Usage shows as N/A

Alright, just to clarify, I still have access to the 6gb of data until my next billing cycle to which it resets again? 

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Former Moderator FidoMaria
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Re: Usage shows as N/A

@Reedman Yes you'll still have it. Smiley



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