January 2018
New Fido User here, I registered with the active promotion of Unlimited Talk and Text + 6GB data via Fido Pulse Plan. I asked for my number port from my old carrier today and now I check my fido account and my data displays as N/A. Is that normal?
Solved! Go to Solution.
Hi @Reedman & welcome to the Community!
That's normal. When there's a change to the account mid-cycle, the usage tracker no longer works until the next billing cycle.
Let me know if you have any other questions.
Alright, just to clarify, I still have access to the 6gb of data until my next billing cycle to which it resets again?
@Reedman Yes you'll still have it.
