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Urgent bad service

Harijariwala
I'm a Participant Level 1
I'm a Participant Level 1

Hello, when i activate my new fido device they have told me many good and sweet plans, now i dont understand why they charge me for yhe international call when i was getting 1000 minutes i havent even used that, it freaking quality of service it was better i havent joined fido since the day 1, you guys are charging me for no reasons, such a disgusting service. I want to give your phone back and i am posting on all social media. I want my refund. I am not paying anything. Mainly on customer service we have to wait for 1 hour after we get a chance to be in touch they are not even hiring a person so lame service. Never join fido

1 REPLY 1

FidoPhilippe
Moderator
Moderator

Hi @Harijariwala! Philippe here. Welcome to the community. Smiley

 

I'm sad to read about your troubles with your billing. I can certainly understand your frustration!

 

We'll be happy to check all that out with you, if you still need assistance. Just request a PM from the community and we'll send you one.