Unlocking phones

Unlocking phones

Unlocking phones

SOLVED
AdelH
I'm a Participant Level 3

Unlocking phones

why cant we have the option to request the unlocking of our phones through fidomyaccount, 

Accepted Solution

Re: Unlocking phones

Solved by MVP MVP

Hello @AdelH,

 

Welcome to the community!

 

Every phone unlock code is unique and needs to be generated differently from every manufacturer. 

 

At this point implementing such a feature is pointless since the locking of phones is prohibited in Canada now.

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6 REPLIES 6
KAPABLE-K
MVP

Hello @AdelH,

 

Welcome to the community!

 

Every phone unlock code is unique and needs to be generated differently from every manufacturer. 

 

At this point implementing such a feature is pointless since the locking of phones is prohibited in Canada now.



AdelH
I'm a Participant Level 3

I called, 30 minutes later got through, requested the unlock was told it's done but no code was provided. do I need a code?

@AdelH, what phone do you have?



AdelH
I'm a Participant Level 3

we have 2.Iphone 6 and 5S

Hello @AdelH,

 

iPhone do not need unlock codes, you just need to connect your iPhone to iTunes to complete the unlocking process.

 

Connect your phone to a computer with internet connection then do a backup and restore and you iPhone should be unlocked after.



AdelH
I'm a Participant Level 3

Great thank you