Unlocking phones

Reply
Highlighted
I'm a Participant Level 3
I'm a Participant Level 3

Unlocking phones

why cant we have the option to request the unlocking of our phones through fidomyaccount, 

Accepted Solution

Re: Unlocking phones

Hello @AdelH,

 

Welcome to the community!

 

Every phone unlock code is unique and needs to be generated differently from every manufacturer. 

 

At this point implementing such a feature is pointless since the locking of phones is prohibited in Canada now.

View solution in context
Flag this to a Moderator
Message 1 of 7
1,424 Views
Highlighted
Solution

Re: Unlocking phones

Hello @AdelH,

 

Welcome to the community!

 

Every phone unlock code is unique and needs to be generated differently from every manufacturer. 

 

At this point implementing such a feature is pointless since the locking of phones is prohibited in Canada now.



Flag this to a Moderator
Message 2 of 7
1,422 Views
Highlighted
I'm a Participant Level 3
I'm a Participant Level 3

Re: Unlocking phones

I called, 30 minutes later got through, requested the unlock was told it's done but no code was provided. do I need a code?

Flag this to a Moderator
Message 3 of 7
1,419 Views
Highlighted

Re: Unlocking phones

@AdelH, what phone do you have?



Flag this to a Moderator
Message 4 of 7
1,414 Views
Highlighted
I'm a Participant Level 3
I'm a Participant Level 3

Re: Unlocking phones

we have 2.Iphone 6 and 5S

Flag this to a Moderator
Message 5 of 7
1,409 Views
Highlighted

Re: Unlocking phones

Hello @AdelH,

 

iPhone do not need unlock codes, you just need to connect your iPhone to iTunes to complete the unlocking process.

 

Connect your phone to a computer with internet connection then do a backup and restore and you iPhone should be unlocked after.



Flag this to a Moderator
Message 6 of 7
1,404 Views
Highlighted
I'm a Participant Level 3
I'm a Participant Level 3

Re: Unlocking phones

Great thank you

Flag this to a Moderator
Message 7 of 7
1,401 Views