Unable to send SMS. MMS work fine, no SMS

Unable to send SMS. MMS work fine, no SMS

Unable to send SMS. MMS work fine, no SMS

Macri13
I'm a Participant Level 1

Unable to send SMS. MMS work fine, no SMS

I am unable to send TEXTS. I receive them no problem, but unable to send.

I'm able to send a screenshot and send it, but no text. So SMS don't work while MMS work fine.

Reboot phone, tried SIM on other phones, same issue

1 REPLY 1
Cawtau
Senior MVP

Hello Macri13,

 

  Welcome to the community and Happy New Year!

 

  Have you verified your phone has the correct SMS Centre number? It should be +1-514-993-1123 (see here).

 

  Since you're noticing the same issue with other devices, it's also possible the SIM may have been damaged.

 

Hope this helps 😀

 

Cheers