Unable to "view usage" online, AGAIN.

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I'm a Participant Level 3
I'm a Participant Level 3

Unable to "view usage" online, AGAIN.

 

I am big on checking my usage online on FIDO.CA, and for two days, it is not showing up under the "view usage" link !!

 

I am loathe to calling customer service for this and I am not sure if I have ever checked the usage via my phone.. BUT I should be able to check it via fido.ca !!!

 

FIX this please.

 

 

***Edited to add labels***

Accepted Solution

Re: Unable to "view usage" online, AGAIN.

Hello,

 

This is an older post but i think it is still workth answering....

 

If you cannot view usage this may be due to a change in the middle of your billing cycle and in that case even customer service will not be able to tell you. 

 

 

Hope this helps!

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I'm Qualified Level 3
I'm Qualified Level 3

Re: Unable to "view usage" online, AGAIN.

My View Usage is working via Fido.ca. I live in Southern Ontario.

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Fido Employee
Fido Employee
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Re: Unable to "view usage" online, AGAIN.

Hello,

 

This is an older post but i think it is still workth answering....

 

If you cannot view usage this may be due to a change in the middle of your billing cycle and in that case even customer service will not be able to tell you. 

 

 

Hope this helps!



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