Unable to Upgrade Phone

Unable to Upgrade Phone

Unable to Upgrade Phone

I'm a Participant Level 1

Unable to Upgrade Phone

Hi. I am unable to upgrade the phone online. It's giving me an error message: We're sorry, this information is currently not available online. If you need help with your account, please call 1-888-481-FIDO (3436)

 

I just want to process everything online. I have been trying since last night, cleared the cookies, cache etc. Nothing. Grateful advice please. 

1 REPLY 1
Former Moderator

Hey @dd00

 

That's definitively not ideal while doing an upgrade. 

 

Have you tried to use a different browser? 

 

We can help process the order for you. 

 

You can reach out here or we can send you a PM! 

 

Let us know what suits you best🙂