Trying to pay off my remaining phone balance online

[anhquan1610]

Hi, I want to pay off my phone device that I bought from Fido 2 months ago. I went through some similar posts on this forum, but couldn't understand clearly. Please help! Ty so much guys!

[FidoPhilippe]

Hey @anhquan1610! Philippe here. Welcome to the community.

You'd need to contact us directly to pay your device balance. You can do that here or request a PM from the community.

[anhquan1610]

Hi Philippe, I clicked to the link in your message but did not understand what to do next. Could you give me some step by step directions? Thank you so much!

[FidoPhilippe]

I'll send you a PM to assist you with that.

Talk to you soon!