Trying to cancel Fido Reservation

[Denange]

I made a reservation for an iPad 8 for more than a month now. I am no longer interested  in purchasing this device and I cannot get it cancel. I followed all the directions and still cannot see the device area to cancel it.

I really need it cancelled. Why is it so hard to cancel this reservation. Please help and thank you.

[Denange]

Thank you KAPABLE-K, as you suggested, I called Customer service and they were able to solve the problem.

Thanks again and keep up the good work.

[KAPABLE-K · Accepted solution]

Hello @Denange,

You would need to contact customer service to have the order canceled.

You can contact them through any of the available methods listed here.