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Trying to cancel Fido Reservation

Denange
I'm a Participant Level 2
I'm a Participant Level 2

I made a reservation for an iPad 8 for more than a month now. I am no longer interested  in purchasing this device and I cannot get it cancel. I followed all the directions and still cannot see the device area to cancel it.

I really need it cancelled. Why is it so hard to cancel this reservation. Please help and thank you.

2 REPLIES 2

Denange
I'm a Participant Level 2
I'm a Participant Level 2

Thank you KAPABLE-K, as you suggested, I called Customer service and they were able to solve the problem.

Thanks again and keep up the good work.

KAPABLE-K
MVP MVP
MVP

Hello @Denange,

 

You would need to contact customer service to have the order canceled.

 

You can contact them through any of the available methods listed here.