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Hi I just upgraded my phone and I'm trying to trade in my old phone but when I go through it takes me to the other page where it tells me how much I can get for my phone then when I try to continue to the trade it takes me back to fido.ca where I log in and select my phone number and then it just goes to a page saying
Hey @suzie0612,
I'm sorry to read that you've run into trouble when trying to trade-in your device. Can you please follow the 2 steps below?
If you have to email Brightstar, please let us know what they say and it