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Trade-in credit not applied to my bill

Kche
I'm a participant level 2
I'm a participant level 2

Hi

I traded-in my old phone back in early June and still has not received my trade-in credit on my bill after 3 billing cycles. Where can I get help on this issue?

1 REPLY 1

Hi there @Kche , Here  are the various ways to contact Fido's support for any of you inquiries. We don't have ability to access your account in the community forum.