I've been receiving calls daily from the same number 1-844-277-6920. Sometimes 2-3 times a day for a week straight! When I answer, the caller hangs up. When I don't answer they leave voicemail where someone says hello? Then hangs up after. I have seen some posts saying this number is a scam pretending to be "Fido"? Is it Fido? How do I get it to stop?
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Yep, I got a call from this number just now.
There's background noise on the other side and i said hello. The other side hung up the phone within 2 secs.
It's obvious that the Reps from Fido are trying to bring the time per call down by hanging up without speaking to the customer. This helps their stats and they get better "performance" per call... Because their average call time per client is lowered...
I received a call from 844-277-6920 and was interested in the offer. asked the rep to call back but haven't heard back yet. tried reaching out to customer service but they had no idea about this number or the offer.
is there a way that i can contact the concerned team?
Thanks in advance!
I received a call from this number. The offer she gave me made me renew my contracts with Fido and order new phones, plus add another line. After the call I had a question so I called 611 and the rep said she has no idea who called me, there were no notes and those offered don’t exist. So now I have no idea if I’ve upgraded my phones, who called me and apparently FIDO doesn’t either. Frustrating to say the least.
Welcome to the Community
That's definitely not the kind of experience we want you to have. We will be happy to take a look at your account and see what happened there.
I'll send you a PM here in just a moment. Chat soon!