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Special Offer - Multiple Phones on one account

I'm a participant level 1
I'm a participant level 1

Hi All!


I have an account with 4 phones all on the same BYOP 4GB plan, all set up at the same time, and on two of them I have a special offer. Are these random? I have no special offer on the other two lines and I'd like to use the special offer, but on one of the phones that it isn't being offered on. Can this be done or am I out of luck?




Former Moderator
Former Moderator

Hey there @Oylerz


Exclusive offers are targeted, and even lines on the same account might have different offers available.That said, while the offers are exclusive to a particular Fido number, in some occasions exceptions can be made when the lines are on the same account.


To confirm your eligibility, we would suggest to contact us at these channels to have your account reviewed by a Fido representative so we can better assist you.