Roaming usage

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I'm a Participant Level 2 Ravrandhawa3014
I'm a Participant Level 2

Roaming usage

There is no option to see my current roaming usage or to see my current international minutes usage... I have checked both Fido app and on my account on Fido.ca. It only shows last month bill and doesn’t show how much is for current billing cycle going on which will end on sep3... is there a way? I have spent an hour looking for that and I think there is no way I can check that?

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Re: Roaming usage

Hey there @Ravrandhawa3014,

 

Unbilled usage can be viewed, but roaming usage will have to wait until your invoice is issued to view the details. That said, if you are currently unable to track your usage on Fido.ca or the Fido mobile app, you can always dial *3337 from your mobile device.

 

What do you currently see on your usage tab on the Fido mobile app? Does it only include the data usage and not the 1000 international long distance minutes? When have you added the international minutes as well?

 

Let us know so we can better assist you Smiley



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