Roaming fees charged

[BHS]

I have my roaming charges on my bill, from when we were in Hawaii, and asked to return to Canada, we had 3 days to turn around and come back home, but roaming at $8/day are charged to both phones, I thought you were waiving those fees

[FidoPhilippe]

Hey @BHS! Welcome to the community.

To answer your question, we're waiving all Fido Roam and pay-per-use roaming fees in all available destinations for postpaid consumers and small businesses from March 16 to April 30.

If you've been charge roaming anywhere on those dates, please contact us here or request a PM through the community and we'll be happy to take a look at that with you.