September 2020
During the long weekend I went to Vancouver Island (Vancouver resident) and received a text from Fido welcoming me to the U.S. and telling me I was being charged an $8 roaming fee. Whats the best number to call to clear this up and will this happen every time I visit?
September 2020
Hey @TG73! Philippe here. I hope you're doing well.
It's likely you connected to a US tower briefly in that case. The message itself is not indicative of a charge, it's merely informational for people planning on crossing the border. However, if you do see any charges appear on your next invoice, do let us know and well be happy to take a look.
You can reach out to us here.