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Roaming calls not working - Jamaica

Tground
I'm a Participant Level 2
I'm a Participant Level 2

Roaming - Why can I not make calls from Jamaica?

3 REPLIES 3

KAPABLE-K
MVP MVP
MVP

Hello @Tground,

 

You should enable the roaming feature on your phone, it's usually under settings- network. 

 

You also have to ensure the phone you are using is compatible with the provider network in Jamaica.

 



Tground
I'm a Participant Level 2
I'm a Participant Level 2

Thank you. 

Yes, my phone is compatible (iPhone Xs).

My roaming is enabled including Voice & Data. 

I can receive calls, but unable to make calls. 

Any other tips...?

Hey @Tground,

 

Try resetting your network settings and see if that helps.