Returned Device still Fido charges me, online chat gives next cycle always

[Mahesh2]

Hello Community,

I need a help, I bought device in May end, and got charged in June, and in July again, I had returned in July the device, complained several times online via chat, everytime giving me internal refrece and promising next bill will reflect, wasted lot of time, now they are stating next bill gave a case#.

Can someone advise whom to reach next?

Thank You

Mahesh

[FidoLony]

Hey @Mahesh2,

You would need to get in touch with customer care so we can look into the ongoing case and provide any updates!