Request for a call list as a prepaid customer

[vanminmin]

I need a document with a call list on it. How to get it?

[Original_Lucy]

Hi @vanminmin , welcome. What exactly are you needing?  A call list for fido support? See Here for ways to contact Fido. Let us know what you're looking for. Cheers 

[vanminmin]

I need a document which shows the outgoing phone calls for the past 6 months.  I would like FIDO send me

the document electronically or by mail.

I contacted FIDO, but an representative told me that they do not handle prepaid customer issues.

[FidoKenny]

Hello @vanminmin 

You would need to make sure that you contacted our prepaid team. You can find all the ways to reach our team here.