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5gb bonus (not the 5 extra hours)

Drizzles
I'm a contributor level 1
I'm a contributor level 1

Hi, I was awarded 5gb data for 18 months. Before it ended, I received a text from 4745(attached) that my data bonus continues. In the first few months, it was added to the 20gb making it 25gb. Recently, I noticed it was reduced to 20gb. What happened to the bonus data? They took it away without warning.

Drizzles_0-1701482355633.png

 

1 REPLY 1

FidoKenny
Moderator
Moderator

Hello @Drizzles 

 

Thank you for sharing this here. Since this is account related, we woudl need access to your account to verify this with you.

 

You can find all the ways to reach our team here.