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Removing iPhone Value Package

JuliaN93
I'm a participant level 1
I'm a participant level 1

Hi,

 

I would like to remove the iPhone value package from my plan. It seems that I cannot do this online through MyAccount. Please advise.

 

Thank you,

Julia

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello Julia,

 

It's not possible to remove the iPhone value pack through self-serve.

 

You will need to contact customer service and they can remove it for you.

 

You can contact customer service through any of the available methods listed here.