Hello Strawbz999,
Welcome to the community!
I understand it has been a number of days since you've place the order. While your desired pick-up store may have some stock of your particular device, it's possible that stock is reserved for in-store sales (see here). An online order may need to be shipped from the warehouse to the store.
You should note these forums are community-driven and not intended as a venue for customer services. We do not have access to customers' accounts nor device order information. If you would like to go over your options, you would need to contact customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.
Hope this helps 😀
Cheers
