Hey @Egalang,
Our Credit Operations Team can be reached by the following options:
• dialing *732
• or calling them at 1-888-288-2106
• by clicking this link for Live Chat: https://www.fido.ca/consumer/contact-us/my-fido-services/live-chat
Their Hours of Operations are:
• Monday to Friday: 7:00 a.m. - midnight (ET)
• Saturday: 7:30 a.m. - 9:00 p.m. (ET)
• Sunday: Closed
Let me know if you have any questions! 
