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Purolator No attempted delivery, and then drop off at a depot for pickup

Hey_Me1
I'm a participant level 1
I'm a participant level 1

Just porting over to Fido.  It's been a bit busy over Black Friday Smiley

Anyway.  I've was notified that my SIM card shipment was sent via Purolator.  I've been off sick, so I've been home.  All day, all night. 

Purolator says that at 9:31pm, they attempted delivery.  There's no prints in the snow, no address tag in the mailbox.  Purolator shipped it to a local pickup depot.  Like I can actually get there :)..

I'm trying to get them to attempt delivery, but the wait time is crazy long, estimates are 30 minutes + on the phone.

Purolator, man what an excuse for a courier.

1 REPLY 1

FidoValerie
Moderator
Moderator

Hey @Hey_Me1 !

Welcome to the Community. Smiley 

 

We're sorry to hear about your recent experience with Purolator! That definitely doesn't sound ideal.

Should you like to send over your feedback to them, you can do so here