Province change

[Renhebert]

Hi,
If I move to Ottawa from Montreal, can I keep my Quebec plan and retentions discount?
I saw old threads about this saying it was ok but it was before the prices varied so much between provinces. My plan in Ontario is $20 more than in Quebec, and that's not even counting my discount...

[Renhebert]

Hi Renhebert!

To keep your Quebec plan, you'll need to keep your Quebec phone number and address. If you decide to change your number, you'd need to get a different plan, and if you get a different plan, the discounts may not be transferable. 

Let me know if you have any other questions.

[Renhebert]

Ok so I take it this is a new policy cause all other posts asking this question got an answer that they can keep their plan.

[FidoManuel]

Hey Renhebert! 

If you make a phone number change you'll have to take a plan compatible with your number and province. You won't be able to keep your plan with a number from Ottawa. 

I'm here if anything!

[FidoMaria · Accepted solution]

Hi Renhebert!

To keep your Quebec plan, you'll need to keep your Quebec phone number and address. If you decide to change your number, you'd need to get a different plan, and if you get a different plan, the discounts may not be transferable. 

Let me know if you have any other questions.