Prepaid top-up brings balance over $150

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I'm a Participant Level 1 np604
I'm a Participant Level 1

Prepaid top-up brings balance over $150

I have a prepaid phone with $90 balance about to expire in May 2019. Can I buy $100 airtime, which would take the balance to $190? Am I allowed to have a balance over $150?

 

Thanks.

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Re: Prepaid top-up brings balance over $150

Hey @np604 !

 

A cap of $150 was scheduled to happen in December of 2018. Due to unforeseen circumstances, this date is postponed to a future date in 2019. Once the cap is effective, Prepaid account balances will be capped at $150. This means that your account will have a maximum balance of $150.

 

For now, you can go ahead and top-up even if it goes to $190, just try to use up the $40 extra so that you aren't affected once a cap comes into effect. We'll have more news to share later on this year.

 

Hope this helps!

 

 



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