Possible Fraud

[G31]

I received a text message this a.m. from 'Fido Solutions Inc'. It reads in part '____$CAD was refunded (Ref_____) Click below: _________________ to re-claim your funds'. I did not show the $ amount here nor the reference number or the link. Is this Fraud? Thank you! 

[patrickchan]

no carrier will message you in canada, this is scam spam

remeber online 'trust no one'

[FidoValeska · Accepted solution]

Hi @G31! 

Welcome to the community!

Thanks for the information! That message is not from us, please don't enter any of your info! We're aware of these texts going out and we're doing our best to stop them. You can forward the text to the number 7726 (SPAM) to have it audited by our team. (see here). 

Let me know if you have other questions. 

[chemyGuy]

I've been getting the same txt massages also and I know it's a scam but my son has an account under my plan and it came close for him to get fished in. Please educate your members under your acount because it's clearly a scam.

[FidoGabrielle]

Thanks for your feedback @chemyGuy!

We do think it's important to educate our customers which is why we posted about it in the blog. Feel free to share this with your son or anyone you know as we see more an more of these scams popping up.