Port my number or auto divert to new fido number

Port my number or auto divert to new fido number

Port my number or auto divert to new fido number

I'm a Participant Level 1

Port my number or auto divert to new fido number

Hi,

 

I have just moved from Vancouver Island to Vancouver city and I want to take new fido number of Vancouver. However, I dont want to close my Vancouver Island fido number since I have given it to so many people and I need some time to inform all of them about my new vancouver number. 

 

Can I port the current number to new fido number? However, I dont want to pay for both numbers.

 

Does fido have auto-divert feature where if somebody calls me on the old number, it will get auto-diverted to my new fido number? Again I dont want to pay for both numbers.

 

What could be another best solution? 

 

Thanks in advance.

 

Regards,

Adi

1 REPLY 1
Moderator

Hey @adityakulkarni and thanks for reaching out.

 

Happy to have you with us.

 

Concerning porting in your current Vancouver Island number to a brand new line, that's definitely possible. However, you would end up paying for 2 lines with us. It wouldn't be possible to have the new line at no charge.

 

About the Auto-divert feature, that's not something that  we offer on our end.

 

I can suggest to send a group SMS to all your contacts before having your line cancelled.

 

Let me know if this answers your questions Smiley