Poor customer service and unjust charges

[RG16]

I was charged 164 $ a few days ago for international calling without any notification and when I talked to customer service , I was told that I will not be charged 164$ and if I get a top up, all those charges will be changed to a rate of 0.02/ min . However I got the bill saying I am still being charged 164$. And I tried to contact Fido via calls, chat support for several days, let alone hours. Leaving fido

[FidoAllan]

Hey! Sorry to hear about your experience, we'd be sad to see you go! You can easily speak to an agent by visiting this page.

You can use Live Chat, Social Media (Facebook, Instagram, X), or give us a call to 1-888-481-3436.