Poor Customer Service

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I'm a Participant Level 1
I'm a Participant Level 1

Poor Customer Service

I’ve been a  loyal customer with Fido for 10 years now. I’m so disappointed with the customer service. I’ve been talking to them and advise what’s the best offer they can give me since i was very loyal to them they can’t even be bothered to offer anything similar to what other company’s are offering and whatever in the website they offer me the same thing and they can’t do anything with that. 

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Former Moderator
Former Moderator

Re: Poor Customer Service

Hey @Serendipity88

 

I'm sorry to learn that you had a bad experience lately, this is definitively not what we want for our customers.

 

Rest assured that we're here to help and we'd love to have a second look at your options with you!

 

You can contact our customer service here or we can send you a PM if it's easier for you.

 

Let us know🙂



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