Literally can't get a hold of anyone. No live chat agents, no one is answering the phone. Maybe you guys are overwhelmed with iPhone orders. Please refund my overpayment
We're a bit busier than usual, but you should've definitely be able to get a hold of someone. If you need help with account related questions, you can contact us through multiple channels here.
This being said, what type of refund are you referring to? We would need more information about the method of payment used to be able to provide more details.
Let us know!