Plan Change

[nis-1982]

Iam call customer service for change my plane to basic plan with out data on friday at 6pm but after that the customer send email for my plan  I read the email and found that the plan did not change. I stayed the same and added other services. What I did was call to change the plan not to do other services.

*** Edited to remove personal info ***

[FidoClaudia]

Hey @nis-1982 and welcome to the Community

That doesn't sound right. Sending you a PM right away to take a closer look at the account.

I'll talk to you soon!