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Caller Name Display

aleecheemo
I'm a participant level 1
I'm a participant level 1

I just realised that when i call certain other numbers (even if they don’t know me), my account name appears along with my number. I know that I can change the name that appears but I’m not really not comfortable with my name showing up at all so I’d prefer for only my number to appear. Is this possible? 

1 REPLY 1

FidoClaudia
Community Manager
Community Manager

Hey @aleecheemo,

 

Welcome to the Community Smiley

 

If the person that you're calling has both the Name Display and Call Display services, then both your name and phone number will be displayed. If the person only has Call Display, they'll only see the phone number. 

 

On our side, it's not possible to remove your name from displaying. We can, however, modify the name that is displayed. 

 

Hope this helps!