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Phone is disconnected

Brettnz
I'm a Participant Level 2
I'm a Participant Level 2

I just reactivated my mobile account but it doesn't seem to be live again.

 

How do I resolve this?

3 REPLIES 3

KAPABLE-K
MVP MVP
MVP

Hello @Brettnz,

 

Can you try restarting your phone a s see if it helps.

If your service is still not up and running I would suggest you reach out to customer service again to make sure everything is okay on their end.



Brettnz
I'm a Participant Level 2
I'm a Participant Level 2

Thanks for the reply. I have tried restarting but no success. I have called customer service but got cut-off.

 

 

Hey @Brettnz sorry to hear you go cut off you can try again or you can use the live chat option or message them on social media you can get that info here.