Phone is disconnected

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I'm a Participant Level 2
I'm a Participant Level 2

Phone is disconnected

I just reactivated my mobile account but it doesn't seem to be live again.

 

How do I resolve this?

Accepted Solution

Re: Phone is disconnected

Hey @Brettnz sorry to hear you go cut off you can try again or you can use the live chat option or message them on social media you can get that info here.

 

 

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Re: Phone is disconnected

Hello @Brettnz,

 

Can you try restarting your phone a s see if it helps.

If your service is still not up and running I would suggest you reach out to customer service again to make sure everything is okay on their end.



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I'm a Participant Level 2
I'm a Participant Level 2

Re: Phone is disconnected

Thanks for the reply. I have tried restarting but no success. I have called customer service but got cut-off.

 

 

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Solution

Re: Phone is disconnected

Hey @Brettnz sorry to hear you go cut off you can try again or you can use the live chat option or message them on social media you can get that info here.

 

 



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