Phone credit

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I'm Helpful Level 2
I'm Helpful Level 2

Phone credit

I am supposed to get my phone credit Fido promised and after my contract started and phone received I still have not see the credit in my Fido account. And they asked me to post here?

 

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Re: Phone credit

Hello @howardsiu,

 

Can you give us some more details, what phone credit were you suppose to get? 



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Re: Phone credit

a loyalty credit that is supposed to be credited after I order the new phone.

 

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Re: Phone credit

Hey @howardsiu,

 

Some promotional credits are applied only on the 2nd or 3rd bill after the upgrade, I'll send you a PM to take a closer look and see if that's the case in your situation.

 

Talk soon.

 

 



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