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Phone Bill

Ilse
I'm a participant level 1
I'm a participant level 1

Hello, I paid two times and i can't find de bill that I paid in my account. Now I have to pay 90 instead of 45.

 

 

***Edited to add labels***

1 REPLY 1

FidoRachel
Former Moderator
Former Moderator

Hey @Ilse

 

Are you able to see if the bill was printed before we received your payment? 

 

It's also possible that we didn't receive your second payment yet. If you make a payment with online banking for example, it can take up to 5 days for us to receive it.