Payment deadlines

[Ado4]

My billing payment is 24th of a month but after two months the deadlines is sooner like 19th and the next deadlines is even sooner like 6th of the month and the next billing will be on 19th- after 15 days??, that makes me confused the day required for the payment, it is not follow the certain day for every month ??

[KAPABLE-K]

Hello @Ado4,

Welcome to the community!

You billing cycle ends on the same date every month and we usually have two weeks from when the invoice is issued to pay the bill.

You should reach out to customer service and have them go over your account to see whats happening.

You can contact customer service through any of the available methods listed here.