Over payment

Over payment

Over payment

SOLVED
ellaclaud
I'm a Contributor Level 1

Over payment

I have an overpayment of my account .

Can you please credit it back.

please Fido

Accepted Solution

Re: Over payment

Solved by Former Moderator FidoRanya

Since your account is no longer active, you will receive a cheque by mail for the amount that is owed to you @ellaclaud

 

Hope this answers your question!

View solution in context
5 REPLIES 5
FidoClaudia
Moderator

Hey @ellaclaud,

 

We can definitely look into that!

 

I'd just need more info first. Can you tell me how the payment was made and when?

 

Thanks!



ellaclaud
I'm a Contributor Level 1

I paid my full last December but O canceled my account 

now I have a credit balance 

can you credit it back to my account please

Since your account is no longer active, you will receive a cheque by mail for the amount that is owed to you @ellaclaud

 

Hope this answers your question!



ellaclaud
I'm a Contributor Level 1

Thank you so much

Any time! Smiley