Over payment

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I'm a Contributor Level 1
I'm a Contributor Level 1

Over payment

I have an overpayment of my account .

Can you please credit it back.

please Fido

Accepted Solution

Re: Over payment

Since your account is no longer active, you will receive a cheque by mail for the amount that is owed to you @ellaclaud

 

Hope this answers your question!

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Moderator
Moderator

Re: Over payment

Hey @ellaclaud,

 

We can definitely look into that!

 

I'd just need more info first. Can you tell me how the payment was made and when?

 

Thanks!



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Message 2 of 6
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I'm a Contributor Level 1
I'm a Contributor Level 1

Re: Over payment

I paid my full last December but O canceled my account 

now I have a credit balance 

can you credit it back to my account please

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Former Moderator
Former Moderator
Solution

Re: Over payment

Since your account is no longer active, you will receive a cheque by mail for the amount that is owed to you @ellaclaud

 

Hope this answers your question!



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Message 4 of 6
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I'm a Contributor Level 1
I'm a Contributor Level 1

Re: Over payment

Thank you so much

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Former Moderator
Former Moderator

Re: Over payment

Any time! Smiley 



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