Over payment

[ellaclaud]

I have an overpayment of my account .

Can you please credit it back.

please Fido

[FidoClaudia]

Hey @ellaclaud,

We can definitely look into that!

I'd just need more info first. Can you tell me how the payment was made and when?

Thanks!

[ellaclaud]

I paid my full last December but O canceled my account 

now I have a credit balance 

can you credit it back to my account please

[FidoRanya · Accepted solution]

Since your account is no longer active, you will receive a cheque by mail for the amount that is owed to you @ellaclaud ! 

Hope this answers your question!

[ellaclaud]

Thank you so much

[FidoPamela]

Any time!