Online Account

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I'm a Participant Level 1
I'm a Participant Level 1

Online Account

Why can't I see my account billing with full account of services being charged fpr

 

 

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Re: Online Account

Hey @Jacqui! Welcome to our community forums! How are you today?

 

There are two easy ways to do this:)

 

Once logged into MyAccount, when you go to the "Billing & Payments" tab, you can select the billing period you're interested in at the top left and then you should be able to click on "View billing details" for the phone number you're looking for to see the details of each charge associated with that number that month.

 

From the "Billing & Payments" tab, you can also click "Save / Print this bill (PDF)" to view the full bill with all its details in a PDF format Smiley

 

I hope this helps! Smiley

 

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Solution

Re: Online Account

Hey @Jacqui! Welcome to our community forums! How are you today?

 

There are two easy ways to do this:)

 

Once logged into MyAccount, when you go to the "Billing & Payments" tab, you can select the billing period you're interested in at the top left and then you should be able to click on "View billing details" for the phone number you're looking for to see the details of each charge associated with that number that month.

 

From the "Billing & Payments" tab, you can also click "Save / Print this bill (PDF)" to view the full bill with all its details in a PDF format Smiley

 

I hope this helps! Smiley

 



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I'm a Participant Level 1
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fido bill

How do I see a complete bill, with all 4 of my registered numbers, on one page?

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Re: fido bill

Hey @tammiej!

 

I moved your post to a different blog post. You can find the answer posted above Smiley

 

Cheers!



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