Number porting and transfer of responsibility

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I'm a Participant Level 1
I'm a Participant Level 1

Number porting and transfer of responsibility

Hi there, 

 

I'd like to know if it would be possible to transfer my phone plan to a friend, and for my friend to be able to keep his old phone number with another carrier when he takes over my contract.  

 

Thanks

 

Miguel

 

 

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Accepted Solution

Re: Number porting and transfer of responsibility

If I understand correctly, you would like to transfer your account to your friend, while he/she maintains their existing number they currently use with another provider. 

 

It is indeed possible,

 

First the account (and your number, plan, etc) must transferred to into your friend's name. Once that is done, your friend can contact us to request a Port-In of the phone number he/she are currently using with the other provider. This number will be transferred to the Fido account and will replace the existing one (currently your number)

 

For more details and to process this transfer please contact our customer service at 1888 481-3436

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Solution

Re: Number porting and transfer of responsibility

If I understand correctly, you would like to transfer your account to your friend, while he/she maintains their existing number they currently use with another provider. 

 

It is indeed possible,

 

First the account (and your number, plan, etc) must transferred to into your friend's name. Once that is done, your friend can contact us to request a Port-In of the phone number he/she are currently using with the other provider. This number will be transferred to the Fido account and will replace the existing one (currently your number)

 

For more details and to process this transfer please contact our customer service at 1888 481-3436



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