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Not receiving WhatsApp verification code while abroad

azk
I'm a participant level 2
I'm a participant level 2

Hi,

 

I have bought a new OnePlus 6 phone and I'm trying to set up my whatsapp on it while I am abroad - my account is suspended (but had been using whatsapp on wifi on my old cell phone).

 

Not sure if this is relevant to the issue I am experiencing but I have checked that the new cell phone would work with fido before I bought it and that all seems good (fingers crossed)

 

So the phone is stuck on the verify +1.... stage. I don't seem to be receiving the SMS code to activate whatsapp and the call me function doesn't seem to be working either.

 

I would be grateful for any tips to get this working for me!

 

Thanks, AZK 

2 REPLIES 2

KAPABLE-K
MVP MVP
MVP

@azk wrote:

Hi,

 

I have bought a new OnePlus 6 phone and I'm trying to set up my whatsapp on it while I am abroad - my account is suspended (but had been using whatsapp on wifi on my old cell phone).

 


Your account is suspended, you will not be able to receive any text or calls until the suspension is removed.



azk
I'm a participant level 2
I'm a participant level 2

Thanks, that's what I thought but hoped to find some way round it which it sounds like there isn't.