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Not getting the promotional discount as mentioned in the contract

Irfan3
I'm a participant level 1
I'm a participant level 1

According to the following section in the contract, I should be getting $29 + $10 = $39 off on my monthly bill. But this $10 discount is missing from my bill. I talked to the support chat and the don't have any information regarding this discount. 

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1 REPLY 1

FidoAnthonyZ
Former Moderator
Former Moderator

Hello @Irfan3,

 

Welcome to the Community!

 

Sorry to hear you have a discount missing on your plan. Feel free to reach out using these methods and we'll be happy to take a look.