The last time I posted here is about their service charges that said to be free but it wasn't AT ALL and after that, I just paid whatever the bill I have.
And now, I only called the Fido contact service ONCE, just ONCE to set-up my pre-authorized payment and this agent just gave me credit for $10 off monthly. I was like okayyy that's nice of you, maybe a new offer or whatsoever.
But of course yeah it didn't happened again, there is no DISCOUNT as they say so.
I just noticed that I have no credits for my bill and tried to call them again to clarify. This time, agent seems knew that I am telling the truth 'coz she mentioned that the last agent actually did the $10 off to my account but UNFORTUNATELY there is no such thing so there is no credits for me, how's that huh? But yeah now she offered me extra 3 gb for 3 months instead, I said no because I don't need it anyway.
Giving false promotions and offers is so disappointing, I'm so done. I can't believe that in just 3 months in this carrier stressing me out gosh. And, don't point out anybody because the brand is also responsible for any information that agent is dispersing to a customer