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No service on new line

I'm a Participant Level 1
I'm a Participant Level 1

Hello my names Sheyenne and I have hooked up a plan with you guys but when I put the Sim card into my iPhone 7 it says no service so I didn't use the account since I hooked it up, is there any chance you can hook me up with a deal or fix the problem ?


Former Moderator
Former Moderator

Hey Shlcs_xox! 


Welcome to the community Smiley 


I can definitely assist you with that. 


To do so, I would need to access your account. 


I'll be sending you a PM shortly so we can check that out together. 


Talk to you soon!