No one is answering from Fido

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I'm a Participant Level 2
I'm a Participant Level 2

No one is answering from Fido

There has been a billing mistake and FIDO is not corresponding with me.

After phoning for several days , I finally got through, was strategically transferred and left in the mud.

i have messengered. Tweeted , tried chatting with no agent accepting my chat. Should I prevent my payment from going through. Why am I being snubbed. I have been a FIDO customer for 25 years and have never had a problem getting through on the past????

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Moderator (inactive)
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Re: No one is answering from Fido

Hi @Donato0909,

 

That's not how we want you to feel. We have received a massive response to our Holideals and have therefore been much busier than usual.

 

Let me send you a PM and we will sort things out. 

 

Thanks. 



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I'm a Participant Level 2
I'm a Participant Level 2

Re: No one is answering from Fido

I went to a FIDO Mississauga. Location, they helped me out and got me a case number.

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