No one is answering from Fido

[Donato0909]

There has been a billing mistake and FIDO is not corresponding with me.

After phoning for several days , I finally got through, was strategically transferred and left in the mud.

i have messengered. Tweeted , tried chatting with no agent accepting my chat. Should I prevent my payment from going through. Why am I being snubbed. I have been a FIDO customer for 25 years and have never had a problem getting through on the past????

[FidoFaiza]

Hi @Donato0909,

That's not how we want you to feel. We have received a massive response to our Holideals and have therefore been much busier than usual.

Let me send you a PM and we will sort things out. 

Thanks. 

[Donato0909]

I went to a FIDO Mississauga. Location, they helped me out and got me a case number.